Customer Service

CUSTOMER SERVICE

I spent the day with the current Yaraville Bizness Babes.  The module today was on Customer Service.  Have a read of some of the Bizness Babes posts on Customer Service :

Rapport

Feedback

&

Good Customer Service

Do you make things?  Have you had your own stall at our market yet?  When you do you need to have a stall at least 3 times so that the customers get to know you. Good customer service will send the customer away happy – so happy they tell friends & family great things about you, and then they will come and purchase from you. A customer may need to see, touch and feel your product a few times before they purchase it.  Always be as positive as you can about your product, you never ever know who you are talking to...  More Market Tips here.

TUTORIALS & APS

A couple of great tutorials, recover your ironing board &  recover your pinupboard.

Remember we wrote about a couple of cool aps?  Have you delved into either of them?

CRAFT ACTION

For all you crafty gals and quilters out there:

Craft & Quilt Fair  from July 28

amitie have a stall here, should be loads of fun!